Increasingly, we see office buildings, residential towers, business centres, residential care centres and shopping centres with ‘manned’ service desks. A place where residents, visitors or patients can seek information and make various enquiries.
At Promotion Partners we call this service ‘Your Service PA’. A Service PA (SPA) is not simply a telephone/receptionist, but precisely fills this service desk role. Depending on the situation, this function can, of course, also be provided as a separate job.
A SPA (Service Personal Assistant m/f) works for you at your location and has regular meetings with the SPA coordinator. This coordinator is responsible for a group of SPAs around the country. They function as the first daily point of contact for the SPA, discussing feedback during these conversations and conveying it to Promotion Partners’ head office. For us, this way of working is ‘business as usual’, since the other parts of Promotion Partners operate successfully in the same way.
The services that a SPA can provide for your customers/employees:
• General grocery service;
• Dry cleaning;
• Shoe repair service;
• Interior care;
• Dog letting out service;
• Window cleaners;
• Car collection and delivery service;
• Taxi service;
• Ticket booking;
• Make reservations/ provide recommendations for restaurants etc.;
• Florist arrangements;
• Car wash
• Spousal/ partner programmes assembly;
• Vacation home-minding services, post, plants etc.;
• Handyman services.
Our SPAs are often multilingual and come from different cultures, depending on the needs of our clients. In this role, it is essential that the profile of a SPA connect precisely with your customers needs at that specific location.
Obviously, our SPAs have a large degree of creativity, seniority, enthusiasm and capacity to multi-task while simultaneously being capable of guiding things in the right direction. Using them, your customers or employees now have time for other priorities and being completely care-free in the areas they wish.
Would you like to find out more about what Promotion Partners can do for you?
Please fill out the contact form on the right.
Office Promotion Partners:
Atlas ArenA, building America
1101 BA Amsterdam
Tel: +31 (0)20-496 46 66
PO box 22218
1100 CE Amsterdam